Why it works Google Play uses comprehensive fraud prevention systems to detect fake purchases and dishonest refund requests, during the 48 hours after purchase in which refunds are available directly from Google Play. Please try again later. Autoplay When autoplay is enabled, a suggested video will automatically play next. Select Report a problem. Laura Lee Recommended for you. Watch this tutorial to find out how to get your money back! Rating is available when the video has been rented. Watch - We show you how to find the best apps on Google Play with a Hudl 2: Unsubscribe from The ? Use the drop-down menu to select the option that applies.
If the purchase isn't what you expected, doesn't work, or you don't want it any more, you can: Get support from the developer of the app. Request a refund on the. With some apps, you can buy additional content or services within the app. On your Android phone or tablet, open the Google Play Store app Google Play Restart the device Find more information on returns and refunds on Google Play.
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Google may help you get a refund for an in-app purchase, but you must submit. How to use recovery mode to fix your Android phone or tablet.
Get started Merchant fraud protection. Protect your apps from refund abuse Launch Google uses advanced risk modeling to detect fraudulent transactions and help protect you from them. Add to Want to watch this again later? Rating is available when the video has been rented.
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This data helps Google analyze fraud attempts and prevent fraudulent transactions. Choices include 'I puchased this by accident' and 'I no longer want this purchase. Monitor social media and online auction sites to see if there are any suspicious sales of your in-app products.
Google's Android App return policy is simple: if you buy an Android app or. There are two ways to get a refund for an in-app purchase.
* Contact Mobile Applications. How do I What is the refund policy for Android in-app purchases?.
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How do I get a refund for an in-app purchase on Android?.
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Protect your apps from refund abuse Android Developers
You can only request a refund once for each app. Marques Brownlee 3, views. Following a Rob Boss painting tutorial - Duration: Protect your smartphone and tablet from viruses and malware] Many of the free apps and games are great but there are some excellent paid-for apps to enjoy as well.
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When you contact them, ensure you include the name of the app, the issue you are having and the response you'd like. Don't like this video? What to do if Google play store is not working in your android device - Duration: Select Report a problem.
Then act by, for example, adding account restrictions for suspicious users or banning those accounts.